Help · Office

Activate Office 2024 with a key: step-by-step guide

Quick answer

Install Office from the official link in the delivery email, open Word, then enter the key: File › Account › Change Product Key. Office shows “Product Activated” once the key is accepted.

The steps

  1. Install Office

    Use the official Microsoft download link in your email. Close any other Office applications before you start.

  2. Open an application

    Open Word or Excel. If Office asks for the key at first start, enter it right there.

  3. Open File › Account

    Under “Product Information”, click “Change Product Key”.

  4. Enter the key and activate

    Type the 25 characters, then click “Activate”.

  5. Check

    In File › Account, the words “Product Activated” should appear.

Special cases

  • Key to enter on office.com/setup: some Office keys are entered on Microsoft’s website. Follow the method on Microsoft’s page if your email says so.
  • Office already installed: you do not need to reinstall it, just enter the key as described above.

If activation fails

Note the error message, then reply to the delivery email with a screenshot. A technician checks the key and sends you a replacement key or refunds you.

Frequently asked questions

Where do I enter the Office 2024 key?
In an Office application (Word, Excel…): File › Account › Change Product Key, under “Product Information”.
Do I need a Microsoft account?
For a key from the LTSC range, including Professional Plus, Microsoft documents entering it directly in Office, as above. On office.com/setup, Microsoft asks you to sign in with an account.
How many devices can I activate?
One key activates one device. For several computers, you need one key per computer.
What if Office asks me to sign in?
Follow the on-screen instructions. If you get stuck, send us a screenshot and a technician will reply.

Going further

Sources